| 000 | 00805nam a22002297a 4500 | ||
|---|---|---|---|
| 999 |
_c70480 _d70480 |
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| 005 | 20210325212058.0 | ||
| 008 | s2012 eng d | ||
| 020 | _a9781118217221 | ||
| 040 | _aNALT | ||
| 041 | _aeng | ||
| 050 |
_aHF 5415.5 _bE57A 2012 |
||
| 100 | 1 |
_aEliason, Frank _927337 |
|
| 245 | 1 | 0 |
_aAt your service : _bhow to attract new customers, increase sales, and grow your business using simple customer service techniques / _cFrank Eliason. |
| 260 |
_aHoboken, New Jersey : _bJohn Wiley & Sons, _c2012. |
||
| 300 |
_a216 p. ; _b _c24 cm. |
||
| 650 | 0 |
_aCorporate culture _927338 |
|
| 650 | 0 |
_aCustomer relations _927339 |
|
| 650 | 0 |
_aCustomer services _927321 |
|
| 850 | _aNALT | ||
| 942 |
_cGB _2lcc |
||