| 000 | 00827nam a22002417a 4500 | ||
|---|---|---|---|
| 999 |
_c70475 _d70475 |
||
| 005 | 20210325212057.0 | ||
| 008 | s2012 tha d | ||
| 020 | _a9780814417904 | ||
| 040 | _aNALT | ||
| 041 | _atha | ||
| 050 |
_aHF 5415.5 _bS62H 2012 |
||
| 100 | 1 |
_aSolomon, Micah _927317 |
|
| 245 | 1 | 0 |
_aHigh-tech, high-touch customer service : _binspire timeless loyalty in the demanding new world of social commerce / _cMicah Solomon. |
| 260 |
_aNew York : _bAmacom, _c2012. |
||
| 300 |
_a194 p. ; _b _c23 cm. |
||
| 650 | 0 |
_aSocial media _924689 |
|
| 650 | 0 |
_aCustomer loyalty _927319 |
|
| 650 | 0 |
_aCustomer services _927320 _xTechnological innovations |
|
| 650 | 0 |
_aCustomer services _927321 |
|
| 850 | _aNALT | ||
| 942 |
_cGB _2lcc |
||