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_aZ 711.45 _bR66C 2003 |
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_aRonan, Jana Smith _944148 |
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_aChat reference : _ba guide to live virtual reference services / _cJana Smith Ronan. |
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_aWestport, Connecticut : _bLibraries Unlimited, _c2003. |
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_a225 p. : _bill., tables ; _c23 cm. |
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_aElectronic reference services (Libraries) _944149 _zUnited States |
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