TY - BOOK AU - Safer, Alan M. TI - Library improvement through data analytics SN - 9780838914250 AV - Z 678.85 F37 2016 PY - 2016/// CY - Chicago : PB - Neal-Schuman, KW - Library statistics -- Case studies KW - Six sigma (Quality control standard) KW - Libraries administration -- Decision making -- Statistical methods KW - Libraries -- Evaluation -- Statistical methods ER -