TY - BOOK AU - White,Connie M. TI - Social media, crisis communication, and emergency management: leveraging web 2.0 technologies SN - 9781439853498 AV - HM 741 W53S 2012 PY - 2012/// CY - Boca Raton, FL : PB - CRC Press, KW - Emergency management KW - Online social networks KW - Social media KW - Twitter KW - Facebook (Electronic resource) ER -