Chat reference : a guide to live virtual reference services /
Ronan, Jana Smith
Chat reference : a guide to live virtual reference services / Jana Smith Ronan. - Westport, Connecticut : Libraries Unlimited, 2003. - 225 p. : ill., tables ; 23 cm.
9781591580003
Electronic reference services (Libraries) --United States
Electronic reference services (Libraries)
Z 711.45 / R66C 2003
Chat reference : a guide to live virtual reference services / Jana Smith Ronan. - Westport, Connecticut : Libraries Unlimited, 2003. - 225 p. : ill., tables ; 23 cm.
9781591580003
Electronic reference services (Libraries) --United States
Electronic reference services (Libraries)
Z 711.45 / R66C 2003